Free Workshop for IBPAP Members:
Generative AI for BPO Leadership
Unlock the power of AI in just one hour with Eskwelabs and IBPAP. Learn how to enhance your work and explore the future of AI in the BPO industry.
Why Learn With Us
Harness the power of emerging AI technologies and tool in a live, project-based learning environment.
"Enriched Learning and Networking"
The expereince taught me new skills, helped me find work, and most of all, helped me believed in myself!
"Doing More with Data"
The cohort-based courses offered career mobility to our customer support agents serving tech giants to move into digital roles within our company
"Community of Lifelong Learners"
I am now part of a community of lifelong learners...ready to create recommendations toward bettering our communities.
Who we have worked with
Why AI Matters?
Advances in generative AI can help non-coders work with Python to analyze information, create data viz, and present business insights.
Session Topics
The best way to learn is hands-on.
Generative AI for BPO Leadership
Session Topics:
AI Augmentation: Business & Data Analysis: Gain proficiency in business insights and data analysis using AI as a copilot, enhancing efficiency for BPO professionals.
AI Automation: Work Process Revolution: Learn how AI and prompt engineering automate BPO work processes, focusing on human-centered design for operational excellence.
AI Leadership: Personalized Development: Develop leadership skills and strategies for career growth using AI as a personal tutor, improving communication and presentation abilities in the BPO industry.
FAQs
If you have questions that aren't addressed here, please don't hesitate to contact us at ibpapmembers@eskwelabs.com
How do I sign up?
The workshop is open for IBPAP Members. Click on the Register button to let us know which session date your or your team will attend. Then confirm registration via an email confirmation and activate your account on our learning platform. We will see you and your teams in class! Sessions are held virtually, with select in-person sessions in Manila
Who is the workshop intended for?
The workshop is tailored for BPO leaders, including those in operations, support, and IT roles. It accommodates professionals at all levels, from individual contributors to managers, and executives.
The workshop is designed to cater to a diverse audience and offers interactive and practical learning experiences. It addresses the challenges of aligning AI initiatives with business goals and improving overall operational efficiency within the BPO sector.
What skills do I need to have for this workshop?
There are no specific prerequisites for attending this workshop. It is open to professionals from various backgrounds and skill levels. Whether you are new to AI or have some experience, you will find value in the content.
Is the workshop free?
Yes, the workshop is free.
How will the workshop be conducted?
The workshop will be held online via Zoom. Participants will receive the link to join the workshop upon registration.
When is the workshop scheduled?
The workshop has multiple dates and times to accommodate various schedules:
March 19 (Tuesday), [In-Person, Limit: 40]
10:00 AM - 11:00 AM PHT
4:00 PM - 5:00 PM PHT
8:00 PM - 9:00 PM PHT
March 21 (Thursday), [Online, No Limit]
10:00 AM - 11:00 AM PHT
4:00 PM - 5:00 PM PHT
8:00 PM - 9:00 PM PHT
March 22 (Friday), [Online, No Limit]
10:00 AM - 11:00 AM PHT
4:00 PM - 5:00 PM PHT
8:00 PM - 9:00 PM PHT
March 23 (Saturday), [Online, No Limit]
10:00 AM - 11:00 AM PHT
4:00 PM - 5:00 PM PHT
8:00 PM - 9:00 PM PHT
Each session is designed to accommodate participants from various time zones. You may select multiple sessions in the registration form.
What materials or equipment do I need to participate?
We will require learners to have a functional laptop with suitable specifications, reliable and high-speed internet connection, and access to ChatGPT or Google Bard (optional but not required).
Will there be certificates or documentation of participation?
Upon the successful completion of the workshop, a statement of participation will be issued. No certificates will be given.
About Us
Founded in 2019 in Singapore, Eskwelabs was conceived to make the future of work equitable and human-centred.
Eskwelabs is an online upskilling school for future of work skills in data and AI. We’re a strategic partner to organizations building a data-driven, and AI-enhanced workforce through an outcome-focused learning model.
